Make a payment or report a claim

Reporting a claim

Report a claim directly to your insurance company as soon as you reasonably can. Most carriers take claims 24 hours a day by phone or online, and reporting early tends to produce a better outcome than waiting.

Have your policy number ready if you can find it, along with the date, time and location of the loss, what happened, and the names and contact information of anyone else involved. Photographs help. If the loss involves an accident, injuries or theft, contact the police as the situation requires.

After you have reported it, call us. We cannot decide a claim — that is the carrier's job — but we can explain what happens next, follow up with the adjuster, and help when something stalls or does not look right.

Making a payment

Use the payment link for your company above, or call the number listed. Payments made directly to the carrier post fastest.

If your payment is late or your policy has already cancelled, call us before you do anything else. Reinstatement rules differ by company and there is often a short window where the situation can still be fixed.

Questions we can handle

Changing vehicles or drivers, adding or removing coverage, updating an address or a lienholder, getting a new ID card, requesting a declarations page or a certificate of insurance, and reviewing your coverage before renewal — all of that comes to us. Call the office nearest you or send it through the form below.